Cookie policy

This cookie policy applies between you, the User of the s.mug Website and Mapleoaks Ventures Ltd, the owner and provider of the s.mug Website. Mapleoaks Ventures Ltd takes the privacy of your information very seriously. This cookie policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This cookie policy should be read alongside, and in addition to, our  Website Terms of Use and our Website Privacy Policy, which can be found at: and

Please read this cookie policy carefully.


This Website may place and access certain Cookies on your computer. Mapleoaks Ventures Ltd uses Cookies to improve your experience of using the Website and to improve our range of products. Mapleoaks Ventures Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Mapleoaks Ventures Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

Strictly necessary Cookies - These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies - They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functional Cookies - These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Cookies that we use

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

We use the following strictly necessary cookies:

  • hs- security

  • XSRF-TOKEN - security

  • TSxxxxxxxx (where x is replaced with a random series of numbers and letters) - security

  • TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters) - security


We use the following analytical/performance cookies:

  • google analytics - We use this cookie to help us analyse how users use the website.

  • RequestID - Track visitor behavior and measure site performance.


We use the following functionality cookies:

  • svSession - Identifies unique visitors and tracks a visitor's sessions on a site.

  • smSession - Identifies logged in site members.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to You will also find details on how to delete cookies from your computer.

Changes to this cookie policy

Mapleoaks Ventures Ltd reserves the right to change this cookie policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the cookie policy on your first use of the Website following the alterations.

You may contact Mapleoaks Ventures Ltd by email at


This privacy policy was created using a document from Rocket Lawyer (

10 March 2019